Privacy Policy
1. Introduction
At IBIX Global Tech, we are committed to safeguarding our user’s privacy and ensuring that our user’s personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect our user’s data when our user visits our website or uses our services. By accessing our website, our user agrees to the terms of this policy.
2. Information We Collect
We collect various types of information to provide and improve our services. This includes personal information such as our user’s name, email address, company name, and address. Additionally, we collect non-personal information like our user’s browser type, IP address, pages visited, time and date of visit, and referring URL. We also use cookies and similar tracking technologies to track the activity on our website and hold certain information.
3. How We Use Our User's Information
We use the collected information for various purposes, including providing and maintaining our services, improving and personalizing our user’s experience on our website, and communicating with our user, including responding to our user’s inquiries. We may also use our user’s information to send our user newsletters, marketing, and promotional materials. Additionally, we analyze website usage and trends to enhance our services.
4. How We Use Our User's Information
Our legal grounds for collecting and processing personal data include user consent, legitimate interests, contractual necessity, and legal obligations. When our user provides personal information to us, our user consents to its collection and use in accordance with this Privacy Policy. We process personal data based on our legitimate interests in improving our services and providing our user with a better user experience. Additionally, processing personal data may be necessary to fulfill contractual obligations, such as providing our services to our user. In some cases, we may also be required to process our user’s personal data to comply with legal obligations.
5. Sharing Our User's Information
We do not sell, trade, or otherwise transfer our user’s personal information to outside parties, except as described in this policy. We may share our user’s information with trusted third-party service providers to assist us in operating our website, conducting our business, or servicing our user, as long as these parties agree to keep this information confidential. We may also disclose our user’s information if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency. We employ analytics service providers like Google Analytics. Google Analytics gathers anonymous data using cookies.
6. Data Storage and Security
At IBIX Global Tech, we take the security of our user’s personal information seriously. We implement a variety of measures to ensure our user’s data is protected against unauthorized access, use, or disclosure. Our user’s data is stored on secure servers with access limited to authorized personnel only. We employ industry-standard encryption technologies to safeguard our user’s data during transmission and storage. Additionally, we use firewalls, secure access protocols, and regular security assessments to maintain the integrity and confidentiality of our user’s information. Despite our best efforts, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain our user’s personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The criteria used to determine our retention periods include the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and our legal and regulatory obligations.
8. User Rights
Our user has the right to access the personal information we hold about them, request correction of any inaccurate information, and request deletion of our user’s personal information. Additionally, our user has the right to restrict processing, request data portability, and object to our processing of our user’s personal data. Our user is always free to choose not to receive marketing messages from us. The “unsubscribe” or “opt-out” link in our marketing mailings allows our user to exercise this right. Our user has the right to revoke our user’s consent at any moment if it was given to us for the collection and processing of our user’s personal data. The lawfulness of any processing we carried out before our user’s withdrawal will remain unaffected, and it will also have no bearing on any processing of our user’s personal data that was carried out in reliance on legal grounds other than consent. To exercise any of these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance our user’s experience on our website. Cookies are small data files that are placed on our user’s device when our user visits a website. They help us understand how our user uses our site and allow us to improve its functionality. Our user can manage or disable cookies through our user’s browser settings. However, disabling cookies may affect our user’s ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage our user to read the privacy policies of any third-party sites our user visits. The privacy practices of these sites are not controlled by our website, and we assume no responsibility for the information they collect.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records. If our user believes that we might have any information from or about a child under 13, please contact us at [email protected].
12. International Data Transfers
IBIX Global Tech operates globally, and our user’s personal information may be transferred to and processed in countries other than our user’s country of residence. These countries may have data protection laws that are different from those in our user’s country. We take appropriate safeguards to ensure that our user’s data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
13. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will be posting the new Privacy Policy on our website and updating the effective date at the bottom of this page. Our user is advised to review this Privacy Policy periodically for any changes. Continued use of our website and services after the effective date constitutes our user’s acceptance of the updated Privacy Policy.
14. Contact Us
If there are any questions about this Privacy Policy, please contact us:
IBIX Global Tech
Email: [email protected]
Address: Quartz Building, Al Kurnaysh Br Rd, 7494, Ash Shati، Building No. 3340, Jeddah 23412, Saudi Arabia